A-Tidy Return Policy

Your satisfaction is our top priority. If for any reason you wish to exchange or return a product you ordered, please follow our return guidelines below:

✅ Returns are accepted in the following cases:

Wrong product delivered (different design/size/color)

Product is damaged or defective upon delivery

Product is unused and in its original condition

❌ Returns are NOT accepted in the following cases:

The product has been used or washed

More than 3 days have passed since delivery

Customized or discounted products

📦 Please ensure the following when returning a product:

Original packaging, tags, and invoice must be included

Photo/video proof of the issue must be shared by the customer

⏱ Return Timeframe:

Contact us via inbox within 3 days of receiving the product

🔁 Replacement or Refund:

After verification, we will offer a replacement or refund based on your preference

📞 Contact Us:

For any assistance regarding returns, message us in our inbox or contact us on WhatsApp.

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📌 Note: A-Tidy always strives to ensure customer satisfaction. If you face any issue, don’t hesitate to reach out to us.